1. Refunds We offer refunds on products that are defective or damaged upon arrival. To request a refund, please contact us within 14 days from the delivery date. We will assess the product condition and offer a full refund or replacement.
2. Exchanges If you wish to exchange an item, please contact us within 14 days of receiving your order. The item must be unused, in original packaging, and in a resellable condition.
3. Warranty Our products are covered by a 1-year warranty from the purchase date for any manufacturing defects. This warranty does not cover damage caused by misuse, accidents, or unauthorized repairs.
4. Returns To return a product, please reach out to our customer service team at [email protected]. Returns must be made within 14 days from the delivery date, and the product must be unused and in its original packaging. Return shipping is the responsibility of the customer unless the item was defective or damaged.
At Lucas Melody, we provide high-quality Recording Equipment, Audio Gear, and Musical Instruments designed to enhance your sound. Whether you’re in the studio, on stage, or exploring new creative possibilities, our precision-crafted products deliver exceptional performance and reliability for musicians and creators at every level.
